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Salon and Spa

From 166k to 350k

By the Numbers

Solid results, real value. See how this Salon and Spa achieved a high-value exit through expert planning and negotiation.

Over 2X

Valuation

Employee Purchase

Offer

270 Days

Exit Timeline

Salon and Spa client

Client Background

A family-owned environmental services company felt that they weren’t reaching its maximum potential. Through the exit assessment, their certified Exit Factor consultant was able to determine that they’re financials sought improvements, and they faced client concentration issues. Just twelve months into the EF3 exit strategy program, they were able to organize their finances and have smooth operations moving forward.

Their Goals

Reduce Personal Involvement

Prepare for Leadership Transition

Ensure Business Continuity

The Challenge

Despite a solid business model, several key challenges were preventing a successful exit:

Financial Inaccuracy

Bookkeeping for this business was loose, with personal expenses and outside investments combined into the regular financial reports.

Owner Dependence

Although the owner had built a great team, he had a hard time delegating.

Client Concentration

The business was heavily dependent on two core customers that accounted for more than 80% of the revenue.

Lack of Control

In addition to the concentration, the customers were sourced through a third party and they had no direct contracts.

Our Approach & Strategy

Despite a large and growing business, we had to take a step back in order to move forward:

Reevaluate Goals

The owners were anxious to exit but decided to invest time and energy to maximize their exit.

Restate Financials

We advised to restate financials for the last five years to present a clean picture.

Formalized Org Chart

The owners formalized roles and responsibilities to clearly delegate.

Expand for Growth

The owners purchased a new building in order to expand for growth, we help with budgeted and financing advice.

Continued Improvement

The business continues to grow and diversify their customer basis to increase their value.

Salon and Spa Key takeaway

Key Takeaways

Realizing that their business could be worth much more, they reached out to Exit Factor for help. Through our Exit Assessment, we identified areas that needed significant improvement. The first step was cleaning up the financials. Through the EF3 Program, we helped them untangle their multiple entities and investments, organizing everything for clarity and efficiency. Next, we addressed the client concentration issue by developing a new service line, which diversified their client base and significantly reduced their risk.

Keep personal investments and expenses separate.

Control what you can in your business, and protect the rest.

Sometimes it's worth restating the past.

Extending your initial timeline can pay-off.

Your Success Starts Here

At Exit Factor, we’re not just your advisors—we’re your partners in success. Let’s work together to unlock the full potential of your business and achieve your goals.